At Tokyo Seisakusho, we value a “dialog-based” sales approach, whereby our sales team visits customers in person to fully understand on-site challenges and even the most detailed requirements. For example, we conduct meetings while directly inspecting blade dimensions, shapes, and operating conditions firsthand, ensuring that even subtle usability adjustments are accurately identified. We respond flexibly and efficiently to on-site feedback such as “make products easier to replace” and “ensure products are more wear-resistant,” by drafting design improvements on the spot and proposing practical solutions. Our strength lies in engaging in face-to-face dialog to build relationships founded in trust with customers while working together to develop products best suited to the customer.

Another strength of Tokyo Seisakusho is our ability to flexibly respond to customized one-off item manufacturing and small-lot, multi-variety production approaches beyond just mass production. We handle even highly specific requests, such as products with “a unique shape other companies would no take on” to “exact specifications for thickness or hardness,” responding seamlessly through our fully integrated in-house system that encompasses everything from design and manufacturing to inspection. We achieve a balance between reproducibility and quality through optimized processes tailored to the product materials or intended product application. For example, when dimensions of printing machines vary subtly from one to another, we can produce several blade prototypes at once and carry out testing and improvements directly on site. We reliably meet every unique on-site request, drawing on our technical capabilities and years of craftsmanship.

At Tokyo Seisakusho, we have established an international-standard management system based on ISO 9001 (quality management) and ISO 14001 (environmental management), backed by thorough inspection processes that guarantee the consistency and dependability of our products. Taking the inspection of doctor blades as an example, we record and extensively monitor each process to quickly identify the cause and countermeasures to any issue that may occur. We also provide support for post-use wear analysis.

Tokyo Seisakusho coordinates closely with multiple locations across Japan and overseas, establishing a supply network with global reach. We tailor delivery schedules and costs to local needs and sourcing conditions, while delivering the same high standard of service as in Japan. Moving forward, we endeavor to continue to open up new markets while taking our products to the world stage.